Frequently Asked Questions
If you are having trouble, please reference the questions below. Contact thekage@colorado.edu for additional inquieries.
This means you don鈥檛 have access to reserve gear yet. Either you've logged into cheqroom for the 1st time, or the Kage hasn't updated your account based on your class enrollment.
Please email thekage@colorado.edu with a list of classes you currently enroll in.
We鈥檙e at desk capacity and likely attending to another student/teacher/class during that time. You will need to pick another time slot.
Contact the Kage ASAP. Late fees are applied to all reservations that have not notified the Kage about their circumstance.
If you have unpaid fines, you will be blocked from Cheqroom and unable to reserve equipment, computers or studios until the issue is resolved.
Please email thekage@colorado.edu or call the Kage at 303-492-1533 and ask to speak directly with a manager about unpaid fees. We will work with you to set up a payment plan and remove the block on your account.
The type of gear available to you is based on the classes you are enrolled in. This is to ensure that equipment is shared with everyone. Refer to the to see what is available to you.
If you think something is wrong with your access, please email thekage@colorado.edu with a list of classes you are enrolled in.
Check out something else, reschedule your shoot, or outsource to a professional rental house. You can speak with Kage employees to talk about alternatives/resources. You may come to our Walk-in Hours on Tuesday or Friday to checkout what is available without making a reservation if needed.
If you forgot to make a reservation for a computer lab and need access, call the Kage at 303-492-1533 during our open hours, and we will attempt to accommodate your needs as best we can. If it is outside our hours, ATLAS 345 and ATLAS 310 are walk-in Computer Labs.